The art of communication is the language of leadership

James Humes

The art of communication is the language of leadership

James Humes

Do you work in a diverse team and sometimes wish communication would run a bit smoother? Do you try hard to convey your message to your colleagues with a different cultural background, but you find that the result sometimes falls short of your expectations?

Good news! You are not the only one who has trouble navigating the cultural maze of a diverse team. More than a simple inconvenience, miscommunications and misunderstandings cost a lot of time and energy. This may ultimately affect your organization’s bottom line.

So instead of muddling through ‘business as usual’, why not call on someone who is well-versed in working with people with different cultural backgrounds and get to the root of the problem!

My name is Marlies van Exter and I am here to help you improve your intercultural communication.

Through training and coaching, we will work together to achieve a smooth, respectful, effective and inclusive communication for your organization.

Work with me

Training

Do you want to learn how to recognize and understand the cultural differences and similarities between you and your colleagues? Would you like to increase the effectiveness of your multicultural team? I’m here to help you.

Coaching

Coaching is an effective way to continue to develop your “intercultural intelligence”. An essential skill in today’s globalized world. And whereas cultural knowledge can be learned, intercultural intelligence requires practice.

Storytelling

Storytelling. How often have you heard this word lately? Everyone seems to be talking about it, but you – honestly – have no idea what it is exactly. Well, the answer is quite simple: storytelling is the telling of stories. “Really? That’s all it is?”, I can hear you think.

“Marlies is a friendly consultant who listens very well to all parties involved. She asks the right questions, looks for the different perspectives and underlying motives and is persistent. If she is unsure of anything, she will pause at the right time and clarify. An approachable, friendly person and wonderful to work with.”

Sue van der Giessen, Delft University of Technology, Faculty of Architecture & Built Environment

 

“I learned from Marlies that there is more than one way to get the job done. But, if I had to choose one skill that truly stands out it would be her ability to keep cool, calm and collected under pressure.”

Lucille Holtel, Real Alliance

 

“I know Marlies as an excellent and open-minded interculturalist. She considers cross cultural communication as an important way to cooperate with diverse people and she is able to understand the complex relationships between cultures. Not only in their habits and customs, but also in business interactions.”

Kirilka Peeva-Müller, Budapest Metropolitan University

 

“Marlies is a very loyal and energetic person, and she makes sure she get the job done. She has extensive experience with many cultures and has great insight into the human mind.”

Suzette Jansen, Windtown

 

“Marlies is a born communication professional. In addition, she is authentic, creative, driven and a very pleasant counterpart.”

Bas Kuiper, CBR

 

“I worked with Marlies during the SIETAR EUROPA 2019 CONGRESS, where she was leading a group of event assistants. She did an incredible job in briefing, assigning roles and supervising all while being an active member of the Congress itself. One could always see Marlies communicating and working all over the place with everyone, all while emitting incredible energy and keeping a beautiful smile on her face. It was honestly a great pleasure being part of a team lead by this extraordinary strong woman.”

Amina Onsy, SIETAR

 

 

 

Blog

World Tuberculosis Day: the power of storytelling

World Tuberculosis Day: the power of storytelling

(for Dutch please scroll down)
Yesterday it was World Tuberculosis Day. For most people, tuberculosis is “a disease from the past” and something very distant from their life. But did you know that tuberculosis is the number 1 most deadly infectious disease in the world and one of the ten most common causes of death? The numbers don’t lie: every year 10 million people get infected by the disease and more than 1.5 million people die from it. That’s more than 4,000 people a day! Totally unnecessary, as tuberculosis is preventable and curable.

Years ago I worked on a tuberculosis project in some favelas in Rio de Janeiro.

read more
Alternative Ways to use storytelling

Alternative Ways to use storytelling

(for Dutch please scroll down)
Paris. City of love, the Eiffel Tower, grand cafes and the best croissants in the world. More than 21 years ago I was here for the last time. France had become world champion for the first time by beating the Brazilians with 3-0. Deliriously happy Frenchmen were hanging from windows everywhere, singing the “Marseillaise” out loud and waving their red-white-blue frenetically. The city was one big mayhem and you could feel the unity right within the depths of your body.

Now, 21 years later, the reality is quite different. “Please be careful,” I hear more than once, when I tell people that I’m going to Paris for work.

read more
What’s in a (company) name

What’s in a (company) name

(for Dutch please scroll down)
The magpie. Can you think of a bird that generates more disgust and distrust than this noisy chatterer? According to many, the number one enemy of songbirds, a plunderer of nests, a thief of shiny objects and in some cultures even an omen for bad luck.

Why would you ever name your company after such a bird?

In fact, I can not do much about it: I was born with this name. Yes, this notorious bird is inseparably connected with me, as my surname means magpie in Dutch.

read more

Let's do this

How did you find me?

By completing this contact form you give me permission to process your data as described in my privacy statement.

How did you find me?

By completing this contact form you give me permission to process your data as described in my privacy statement.